As a producer of internet based software we understand our customers desire to protect their personal privacy. This section informs you how your personal information will be gathered, tracked, and used.

What information we gather:

We request certain personal information when you purchase our product, register with with our Help Center, and register with our Community Forum. For example:

• If you place an order through our E-Commerce provider we receive all information you provide them except for credit card information. This includes your name, address, telephone number, and email address.
• If you request technical support online, either through our Help Center or Community Forum, we ask for information such as your email address, software you are using, and the nature of your problem.

You make the decition to whether to proceed with any activity that requests personal information. If you do not wish to provide this information we may not be able to complete your transaction or provide online technical support.

How we use the information we gather:

We use personally idendifiable information in the following ways:

• To provide you with information about product alerts.
• To assist us in providing information that is relevant to you.
• To assist us in creating better products.
• To allow you to purchase and download products we offer.
• To allow us to provide you with better technical support.

With whom we share you information:

As a matter of policy we do not share you personal information with anyone other than our E-Commerce provider. We do not sell, rent, or lease your personal identifiable information with others.

We have taken security measures to protect your personal information. These measures include technical and procedural steps to protect your information from misuse, loss, alteration, destruction, and unauthorized access. Our E-Commerce provider uses encrypted and secured communications when credit card or personal information is transmitted.

We track domain names and IP addresses from people who visit our web site. We use this information to ensure the security and protection of our server and our customers.

There may be times when personally communications are transmitted through our server. This includes information provided through our Help Desk, Private Messages sent through the Community Forum, and private messages sent through our chat server. These communications may be monitored or reviewed if we believe the contents pose a security risk to our server or to the well being of private individuals.

Some sections of this web site may use cookies to to store and track personal information. Cookies are a unique text file sent between our web server and your browser. If you do not wish to accept cookies from our domain you can set your browser to reject cookies or ask you if you want to accept them.

If you choose to disable cookies or reject cookies from this website some areas may be inaccessible. This includes but is not limited to our Help Center and our Community Forum.

Although our forum provides the ability to send private messages between members all messages sent and received are stored locally on our server and are subject to monitoring and review by our system administrators.